Millstone Gin (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you visit our website or place an order.
1. Who We Are
Millstone Gin is a company registered in Scotland. Our registered address is:
Hudson House, 8 Albany Street, Edinburgh, EH1 3QB, United Kingdom.
We are the data controller of the personal information you provide on this site.
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
Identity Data: Name, date of birth (for age verification), gender.
Contact Data: Email address, phone number, delivery and billing addresses.
Payment Data: Payment details (processed securely via [Stripe/PayPal/etc.]) — we do not store full card information.
Technical Data: IP address, browser type, device information, pages visited.
Marketing Data: Preferences for marketing communications if you opt-in.
3. How We Use Your Information
We use your data for the following purposes:
To process and fulfil orders – including shipping and customer service.
Age verification – to comply with alcohol sales laws (18+ in the UK).
Marketing communications – only if you opt-in, e.g., newsletters or promotions.
Improving our website and services – analyzing usage patterns to enhance your experience.
Legal obligations – e.g., accounting, taxation, and regulatory compliance.
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Contractual necessity: To process and deliver your orders.
Legal obligation: Age verification and tax/licensing compliance.
Consent: Marketing communications (opt-in).
Legitimate interests: Website analytics and fraud prevention.
5. How We Share Your Information
We may share your personal data with:
Delivery providers – to ship your order.
Payment processors – to process payments securely.
Regulatory authorities – where required by law.
Service providers – e.g., website hosting, marketing platforms, analytics tools.
All third parties are required to handle your data securely and only for the purposes outlined.
6. International Transfers
Some of our services, such as shipping to the EU or the USA, may involve transferring data outside the UK. We ensure that appropriate safeguards are in place to protect your data, including compliance with GDPR requirements.
7. Data Retention
We retain personal data only as long as necessary to:
Fulfil your orders
Comply with legal obligations
Maintain records for tax/accounting purposes
Support marketing communications (if consented)
Once no longer required, your data is securely deleted or anonymised.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct or update your information
Request the deletion of your data
Object to processing for marketing purposes
Request restriction of processing
Data portability (transfer your data to another provider)
To exercise any of these rights, please contact us at [hello@millstonegin.com].
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the relevant EU data authority.
9. Cookies & Tracking
We use cookies to improve website functionality and user experience, including analytics and marketing tools.
You can manage or disable cookies via your browser settings.
Essential cookies are required for the site to function and cannot be disabled.
10. Security of Your Information
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Payment details are processed via secure third-party gateways.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date.
Contact Us
If you have any questions about your personal data or this policy:
Email: [hello@millstonegin.com]
Address: Hudson House, 8 Albany Street, Edinburgh, EH1 3QB, United Kingdom