Terms & Conditions

Welcome to Millstone Gin. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order. If you do not agree, please do not use our site.


1. About Us

Millstone Gin is operated by Millstone Gin, registered in Scotland. Our registered address is:
Hudson House, 8 Albany Street, Edinburgh, EH1 3QB, United Kingdom.

We are licensed to sell alcoholic beverages online and adhere to all applicable laws regarding alcohol sales.


2. Age Restriction

By using this website and placing an order, you confirm that you are at least 18 years old. Millstone Gin does not sell alcohol to anyone under 18. We reserve the right to request age verification at any time.

Failure to provide proof of age may result in cancellation of your order.


3. Placing Orders

  • All orders are subject to availability.

  • We aim to dispatch orders promptly, but delivery times are estimates and not guaranteed.

  • We accept payment via stripe.

  • All prices are in [GBP/USD/EUR], inclusive of VAT where applicable.


4. Shipping

  • We currently ship to Scotland, the rest of the UK, the EU, and the USA.

  • Delivery times vary by region:

    • UK: 2–5 working days

    • EU: 5–10 working days

    • USA: 7–14 working days

  • Shipping costs are calculated at checkout.

We are not responsible for delays caused by customs, courier issues, or incorrect address details provided by the customer.


5. Returns & Refunds

We accept returns for unopened, undamaged bottles in their original packaging.

  • Requests for returns must be made within 14 days of delivery.

  • Customers are responsible for return shipping costs unless the item is faulty or damaged.

  • Refunds are issued upon receipt and inspection of returned products.

  • Opened, used, or damaged bottles are not eligible for return.


6. International Orders & Customs

Customers outside the UK are responsible for any import duties, taxes, or customs charges in their country. Millstone Gin is not responsible for delays, extra charges, or refusals at customs.


7. Product Information

We make every effort to display accurate product information and images. However, slight variations in colour, taste, or packaging may occur.


8. Limitation of Liability

  • Millstone Gin is not liable for any indirect, incidental, or consequential damages arising from your use of this website.

  • Liability for faulty products is limited to replacement or refund of the product price.


9. Governing Law

These Terms & Conditions are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.


10. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date.


By placing an order with Millstone Gin, you confirm that you have read, understood, and agree to these Terms & Conditions.

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